Airbnb Virtual Assistant

Managing an Airbnb business can be overwhelming with inquiries, check-ins, customer support, and property maintenance. Struggling to keep up with guests? Our trained Airbnb assistants can handle it all, freeing you from the daily grind. Book a free introductory call now and transform your business!

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Airbnb Virtual Assistant Services that We Offer

Below is a table highlighting the essential Airbnb services offered by our Airbnb assistants, however, there is even more they can do for you. We are happy to arrange for things to be tailored specifically to you and your business. As mentioned, in the vast majority of cases, the Airbnb assistants can be integrated into your business in around 5 days or less.

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Service Type

Task Description

Key Benefits

Inquiries and Booking Management

Handling guest inquiries and booking requests
Saves time, ensures quick responses

Customer Support

Providing 24/7 assistance to guests
Enhances guest experience, improves ratings

Check-in/Check-out Management

Coordinating guest arrivals and departures
Smooth operations, reduces stress

Review Management

Responding to guest reviews and feedback
Maintains good reputation, attracts more guests

Listing Management

Creating and updating property listings
Ensures accurate info, attracts bookings

Marketing & Promotions

Running promotional campaigns to attract guests
Increases visibility, boosts occupancy

Listing Optimization

Enhancing listings with better photos and descriptions
Improves appeal, increases booking rates

Booking and Calendar Management

Managing bookings and updating calendars
Prevents double-bookings, maximizes occupancy

Property Management Software & CRM

Utilizing software to streamline operations
Improves efficiency, centralizes tasks

Bookkeeping & Accounting

Managing financial records and transactions
Ensures accuracy, simplifies tax preparation

Payments Management

Handling guest payments and refunds
Secure transactions, improves cash flow

Property Maintenance Coordination

Arranging repairs and regular maintenance
Maintains property condition, reduces downtime

Cleaning Services Management

Scheduling and overseeing cleaning services
Ensures cleanliness, improves guest satisfaction

Pricing Strategy & Management

Setting competitive pricing based on market analysis
Maximizes revenue, ensures competitive rates

Guest Experience Enhancement

Implementing amenities and services for better stays
Increases guest satisfaction, enhances reviews

Local Recommendations & Concierge

Providing guests with local tips and concierge services
Enhances guest experience, offers personalized service

Traditional Hiring:

Higher labor costs

Need to be managed and trained

High taxes and insurance costs

Hard to find good talent

Stellar Staff:

Only $8.49/hr

Get a manager with every hire

Flat cost via credit card

We find top talent for you

Work only with the Best Airbnb Virtual Assistants

We employ a very strict 10 step selection process, which eliminates all but the few best applicants. Stellar Staff virtual assistants carry previous work experience, have excellent communication and research skills, and are always brought up to speed with new developments in their industry through our training program.

For the Airbnb services offered, we specifically hold assistants with multitasking skills, good time management skills, experience with languages or translation, as well as experience with vr airbnb technology.

You can rely on them to perform more than simple tasks, in fact, we specifically vet for the best talent that can perform complicated tasks independently. We want you to see and experience that for yourself, and that is why you won’t be charged a single dollar before you receive the best candidate for your business.

Interview only the top candidates
No long-term obligations or monthly commitments

Full-time Staff

Starting at:

$8.49 /hour

A dedicated employee working 40 hours a week.

No monthly contracts

Billed bi-weekly

Part-time Staff

Starting at:

$9.95 /hour

Part-time employee working 20 hours a week.

Billed bi-weekly

No monthly contracts

Always interview candidates before hiring.

We will never match you with someone random! Interview top candidates that we provide based on your job description.

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Why should you hire a Airbnb Virtual Assistant?

Because an Airbnb business can become insanely demanding when juggling multiple listings every day, as well as the special requirements that come with them. We understand the struggles you experience daily as a host, and we know what’s on the line. In a successful business, the influx of guests is constant, and most of the hard work must be done in short windows of time while the guests change. Any miscoordination at this point can have negative consequences for your listings and future business.

Reviews

Frequently Asked Questions

How can I ensure a high standard of guest interaction by my Airbnb Virtual Assistant?

We will select the best assistants for the job, tailor based on your requirements, and bring them up to speed on how to best assist you and ensure maximum guest satisfaction. 

How can I ensure data security with a Virtual Assistant?

You don’t need to worry about this. Our selection and training process requires any and every assistant that works for us to be deeply familiar with data security and privacy regulations, laws, and practices. 

What if my Airbnb Virtual Assistant is unexpectedly unavailable?

A replacement will be ready ahead of time for a planned absence. In the rare cases of unplanned or sudden absences, we will have someone else take over immediately. 

How does the Virtual Assistant overcome language barriers with international guests?

A lot of our Airbnb assistants speak multiple languages fluently, which can be a huge advantage for you. In cases where there is a clear language barrier, the assistant will utilize his colleagues and technology to make sure clear and accurate communication can be established. 

Can a Virtual Assistant manage multiple listings at once?

Of course. Most of them have previous work experience doing multiple listings at a time.