# Stellar Staff > Stellar Staff is a virtual assistant staffing agency in Newport Beach, California that places dedicated, full-time virtual assistants with U.S. businesses. Clients interview a shortlist of pre-vetted candidates and choose their own assistant, usually within five to six days of the first call. Stellar Staff handles sourcing, vetting, onboarding, payroll, and ongoing performance management. ## About this company - Plans: Virtual Assistant PRO is $1,999 a month for 160 hours. Executive Virtual Assistant is $2,999 a month for 160 hours. Custom Recruitment for a direct hire on your payroll starts at $4,999 as a one-time fee. - Terms: month-to-month, with no long-term contract. Every placement carries a 100% replacement guarantee and a money-back period. - Vetting: Stellar Staff accepts about 0.1% of applicants, and every assistant completes more than 60 hours of qualification before a client meets them. - Scale: more than 1,000 businesses matched. Assistants work primarily from the Philippines and South Africa, during the client's business hours. - Contact: info@stellarstaff.com, (888) 861-4424, 260 Newport Center Drive #100, Newport Beach, CA 92660. - Taxonomy: Services describe the work an assistant does. Industries describe the kind of business that work happens inside. A client usually needs one of each. ## Start here - [Stellar Staff](https://stellarstaff.com/): what the company does, who it serves, and how the matching process works. - [Pricing](https://stellarstaff.com/pricing): the three plans, what each includes, and the guarantees that come with them. - [Hire a virtual assistant](https://stellarstaff.com/hiring): the hiring path, from the first call to a working assistant in five to six days. - [Services](https://stellarstaff.com/services): every type of work Stellar Staff places assistants for. - [Client reviews](https://stellarstaff.com/reviews): verified client reviews and video testimonials. - [About](https://stellarstaff.com/about): how the company works, who runs it, and why it was built. - [Contact](https://stellarstaff.com/contact): how to reach the team or book a free call. ## Services - [Bookkeeping virtual assistant](https://stellarstaff.com/services/bookkeeping): a remote bookkeeper for reconciliations, invoicing, expense tracking, and monthly reporting. - [Call center and virtual receptionist](https://stellarstaff.com/services/call-center): inbound and outbound call handling, call coverage, and message taking. - [Copywriting virtual assistant](https://stellarstaff.com/services/copywriting): blog posts, email copy, product descriptions, and website content. - [Customer service virtual assistant](https://stellarstaff.com/services/customer-service): ticket handling, live chat, email support, and escalation. - [Dropshipping virtual assistant](https://stellarstaff.com/services/dropshipping): order processing, supplier follow-up, listings, refunds, and disputes for online stores. - [Executive assistant](https://stellarstaff.com/services/executive-assistant): calendar, inbox, travel, and meeting support for founders and executives. - [Finance virtual assistant](https://stellarstaff.com/services/finance): accounts payable, accounts receivable, aging reports, and month-end close support. - [Lead generation virtual assistant](https://stellarstaff.com/services/lead-generation): prospect research, list building, outreach, and appointment setting. - [Marketing virtual assistant](https://stellarstaff.com/services/marketing): campaign support, email marketing, content coordination, and reporting. - [Sales virtual assistant](https://stellarstaff.com/services/sales): CRM updates, pipeline hygiene, follow-up, and sales administration. - [Social media virtual assistant](https://stellarstaff.com/services/social-media): content calendars, scheduling, community management, and reporting. ## Industries - [Accounting firms](https://stellarstaff.com/industries/accounting): assistants for accounting and bookkeeping practices, including busy season support. - [Dental practices](https://stellarstaff.com/industries/dental): front desk coverage, scheduling, recalls, and insurance follow-up for dental offices. - [Ecommerce](https://stellarstaff.com/industries/ecommerce): order support, listings, and customer service for online retailers. - [Financial advisors](https://stellarstaff.com/industries/financial-advisors): client scheduling, CRM work, and paperwork support for advisory practices. - [Insurance agencies](https://stellarstaff.com/industries/insurance-agencies): quoting support, policy administration, renewals, and client follow-up. - [Law firms](https://stellarstaff.com/industries/law-firms): client intake, calendar and deadline tracking, document preparation, and billing support. - [Medical practices](https://stellarstaff.com/industries/medical): patient scheduling, intake, records, and billing support for clinics. - [Property management](https://stellarstaff.com/industries/property-management): tenant communication, maintenance coordination, and leasing support. - [Real estate](https://stellarstaff.com/industries/real-estate-agents): lead follow-up, cold calling, listing coordination, and transaction support. - [Startups](https://stellarstaff.com/industries/startups): operations, research, and administrative support for early-stage teams. ## Case studies - [Partner Construction](https://stellarstaff.com/case-studies/how-partner-construction-saved-250k-annually-and-eliminated-hiring-headaches): how a construction company replaced local administrative hires with virtual assistants and cut annual cost. - [Amae Health](https://stellarstaff.com/case-studies/why-amae-health-kept-their-virtual-assistants-after-raising-50-million): why a funded healthcare company kept its assistants after raising $50 million. - [Mr. Handyman](https://stellarstaff.com/case-studies/why-mr-handyman-franchises-keep-choosing-stellar-staff-over-call-centers): why franchise owners chose dedicated assistants over a call center for lead intake. ## Cost and pricing guides - [How much does a virtual assistant cost](https://stellarstaff.com/blog/how-much-does-a-virtual-assistant-cost-a-comprehensive-guide): hourly and monthly rates, agency versus freelancer pricing, and what changes the number. - [Virtual assistant pricing and packages](https://stellarstaff.com/blog/virtual-assistant-pricing-packages-what-youre-actually-paying-for): what hourly, bundled, and full-time dedicated plans actually include. - [How much does a virtual receptionist cost](https://stellarstaff.com/blog/how-much-does-a-virtual-receptionist-cost): per-minute, per-call, and monthly pricing, plus the difference between AI and human answering. - [How much does it cost to hire a CPA](https://stellarstaff.com/blog/how-much-does-it-cost-to-hire-a-cpa): CPA hourly rates and per-filing fees, and what drives the cost up. - [Bookkeeping costs for small businesses](https://stellarstaff.com/blog/how-much-do-bookkeeping-services-cost-for-small-businesses): what freelancers, local firms, in-house hires, and virtual bookkeepers charge. - [Social media management pricing](https://stellarstaff.com/blog/social-media-management-pricing-explained): what freelancers and agencies charge, and what each tier includes. ## Choosing a provider - [Legal process outsourcing companies](https://stellarstaff.com/blog/legal-process-outsourcing-companies-the-complete-guide): 11 LPO providers compared, from legal virtual assistants for small firms to enterprise document review. - [Top virtual assistant companies](https://stellarstaff.com/blog/top-virtual-assistant-companies): how the main VA companies compare on pricing, vetting, and dedicated versus shared models. - [Best virtual assistant company in the USA](https://stellarstaff.com/blog/best-virtual-assistant-company-usa): what separates U.S. focused VA companies, and who each one suits. - [Top virtual assistant companies in California](https://stellarstaff.com/blog/top-5-virtual-assistant-companies-in-california): a California focused comparison, including local labor costs. - [Top medical virtual assistant companies](https://stellarstaff.com/blog/top-medical-virtual-assistant-companies): vetting, pricing, and HIPAA practices across medical VA providers. - [Top customer service outsourcing companies](https://stellarstaff.com/blog/top-5-customer-service-outsourcing-companies-for-small-businesses): outsourced support providers for small businesses, with pricing models. - [Best outsourcing companies](https://stellarstaff.com/blog/best-outsourcing-companies): outsourcing providers by category, including IT, BPO, staffing, and virtual assistants. - [Why hire a virtual assistant](https://stellarstaff.com/blog/why-hire-a-virtual-assistant): the business case for delegating, and the tasks worth handing off first. ## Comparing roles - [Virtual assistant vs personal assistant](https://stellarstaff.com/blog/virtual-assistant-vs-personal-assistant): what each role covers, what it costs, and when each one fits. - [Chief of staff vs executive assistant](https://stellarstaff.com/blog/key-differences-between-chief-of-staff-and-executive-assistant): scope, seniority, and decision rights in each role. - [Project manager vs virtual assistant](https://stellarstaff.com/blog/project-manager-vs-virtual-assistant): who owns delivery, who owns execution, and which one a growing team needs. - [Bookkeeper vs CPA](https://stellarstaff.com/blog/bookkeeper-vs-cpa): what each one does, what each costs, and when a business needs both. - [Talent partner vs recruiter](https://stellarstaff.com/blog/talent-partner-vs-recruiter-understanding-the-key-differences): how the two hiring roles differ in scope and in practice. - [Insourcing vs outsourcing](https://stellarstaff.com/blog/insourcing-vs-outsourcing): the trade-offs between building a function in-house and buying it. ## Roles explained - [What a real estate virtual assistant does](https://stellarstaff.com/blog/what-do-real-estate-virtual-assistants-do): the tasks a real estate assistant handles, and the ones that need a licensed agent. - [What a virtual medical assistant does](https://stellarstaff.com/blog/what-is-a-virtual-medical-assistant): patient-facing and administrative tasks a medical assistant can take on remotely. - [What a transaction coordinator does](https://stellarstaff.com/blog/what-is-a-transaction-coordinator-in-real-estate): contract-to-close coordination, deadlines, and paperwork in a real estate deal. - [Marketing virtual assistant services](https://stellarstaff.com/blog/marketing-virtual-assistant-services-what-they-do-and-what-to-expect): the marketing work an assistant can own, and what to expect in the first months. - [Why administrative assistants matter](https://stellarstaff.com/blog/why-are-administrative-assistants-important): the operational failures that administrative support prevents. - [The 10 core accountant duties](https://stellarstaff.com/blog/the-10-vital-accountant-duties-you-need-for-success): the accounting functions a business relies on, from bookkeeping to forecasting. - [Cold calling in real estate](https://stellarstaff.com/blog/what-is-cold-calling-in-real-estate): how agents use cold calling for lead generation, and what makes it work. ## Operations and outsourcing - [Manpower outsourcing guide](https://stellarstaff.com/blog/manpower-outsourcing-a-comprehensive-guide): the main models, the benefits, and the risks to manage. - [How to outsource digital marketing](https://stellarstaff.com/blog/guide-to-outsource-digital-marketing-services): what to hand off, how to choose a partner, and what it costs. - [The hybrid business model](https://stellarstaff.com/blog/understanding-the-hybrid-business-model): how in-house and remote work combine, and where the model fits. - [Virtual assistant software](https://stellarstaff.com/blog/virtual-assistant-software-10-essential-tools): tools for tasks, communication, scheduling, security, and automation. - [Tools for personal assistants](https://stellarstaff.com/blog/top-5-tools-for-personal-assistants): scheduling and coordination tools assistants use day to day. ## For virtual assistants - [Careers at Stellar Staff](https://stellarstaff.com/careers): what the job involves, how pay and support work, and how to apply. - [Virtual assistant jobs for beginners](https://stellarstaff.com/blog/virtual-assistant-jobs-for-beginners): the skills to build first and where entry-level work comes from. - [How to get QuickBooks certified](https://stellarstaff.com/blog/steps-to-get-quickbooks-certified): the free ProAdvisor path, exam details, and how long it takes. ## Company - [Blog](https://stellarstaff.com/blog): guides on hiring, pricing, and managing virtual assistants. - [Case studies](https://stellarstaff.com/case-study): client results across construction, healthcare, and home services. - [Referral program](https://stellarstaff.com/referral-program): the terms for referring a client to Stellar Staff. - [Privacy policy](https://stellarstaff.com/privacy): how client and visitor data is collected, used, and protected. - [Terms of use](https://stellarstaff.com/terms-of-use): the rules and conditions for using the website and the services.