Rocket Station or Stellar Staff in 2026: A Managed Operation or a Full-Time Assistant?
Stellar Staff Pro costs $1,999 a month for one full-time assistant you pick from 2 to 3 finalists. Stellar Staff is month to month with 14 days' notice. Rocket Station prices managed operations by activity and volume. Rocket Station fits teams that want a whole function run under SLAs.
Stellar Staff vs Rocket Station at a glance
Rocket Station, LLC lists its office in Dallas, Texas, and says it has supported 500+ businesses since 2018 and filled 3,000+ positions. Its current site calls its offer "a managed solution, not a staffing model" and says it is "priced on activity + volume" rather than by seat. It runs functions such as leasing, claims, dispatch, and accounting through a platform it calls Orbit, with a focus on property management, short-term rentals, home services, insurance, benefits administration, and construction.
Stellar Staff, founded in 2022 and formerly VA Support Now, places one dedicated full-time assistant per plan, recruited primarily from the Philippines. Pro is $1,999 a month and Executive is $2,999, each for 160 hours. Stellar Staff handles recruiting, payroll, HR, tracking, and replacements, and the client directs the daily work. One company sells an outcome; the other places a person.
Compare the model, not just the monthly price.
Does Rocket Station hand you a person or run a process for you?
Five practical factors reveal where the two services stop looking alike.
- Team location. Rocket Station's site does not say where its delivery teams work. Its How It Works page cites a 2023 ranking among the best workplaces in the Philippines (Great Place to Work with IBPAP), and its listed office is in Dallas. Stellar Staff recruits primarily from the Philippines.
- Engagement model. Rocket Station scopes functions, sets SLAs, and says "We own performance continuously," with pricing based on activity and volume. Stellar Staff places one dedicated full-time assistant for a flat monthly price, and you direct the daily work.
- Service scope. Rocket Station lists four core functions: customer service, administration, bookkeeping and accounting, and sales and marketing. Stellar Staff covers administrative, executive assistant, customer service, bookkeeping, sales, marketing, lead generation, and finance roles.
- Onboarding speed. Rocket Station publishes no launch timeline; its Launch step promises "Day-one performance" once the solution goes live. For Stellar Staff, the search takes 5 to 10 business days, and you interview 2 to 3 finalists.
- Specialization. Rocket Station builds its pages around property management, short-term rentals, home services, insurance, benefits administration, and construction, and names the software it works inside, such as AppFolio, Yardi, and Guesty. Stellar Staff serves medical practices, law firms, real estate agents, and insurance agencies.
Which option fits your business?
Stellar Staff
- You want a published price: $1,999 a month for Pro or $2,999 for Executive, 160 hours included.
- You want to interview 2 to 3 finalists and choose the person yourself.
- You prefer to direct one assistant's daily work rather than buy a scoped service.
- You run a law firm, medical practice, or real estate agency and need a full-time generalist.
Rocket Station
- You want a whole function, such as leasing or claims, run against SLAs rather than a person to supervise.
- You run short-term rentals and need the "24/7 operations" Rocket Station advertises.
- Your team uses AppFolio, Yardi, Guesty, ServiceTitan, or Procore.
- You require ISO 27001 and ISO 9001 certification from a vendor.
How do Rocket Station and Stellar Staff compare on 15 buying points?
| Buying point | Stellar Staff | Rocket Station |
|---|---|---|
| Model | One dedicated full-time assistant placed with you; you direct the daily work | "A managed solution, not a staffing model," per its How It Works page |
| Headquarters | U.S. staffing agency; founded 2022 (formerly VA Support Now) | Dallas, Texas office; operated by Rocket Station, LLC |
| Where talent works | Primarily the Philippines | Not publicly disclosed; cites a 2023 Philippines best workplaces ranking |
| Dedicated or shared | Dedicated, one assistant per plan | Scoped by function; "No pricing based on seats" |
| Starting price | $1,999/month Pro; $2,999/month Executive | Not publicly disclosed; "priced on activity + volume" |
| Billing cadence | Monthly | Not publicly disclosed |
| Contract term | Month to month; 14 days' notice to cancel | Service contract with a defined scope and SLAs; term and notice not publicly disclosed |
| Speed to match | The search takes 5 to 10 business days | No timeline published; Launch step promises "Day-one performance" |
| Replacement policy | Free replacements, forever, on managed plans | Not publicly disclosed |
| Support contact | Stellar Staff handles recruiting, payroll, HR, tracking, and replacements | A Command Center with "ongoing governance and SLA reviews" |
| Time zone coverage | Full-time, 160 hours a month; confirm working hours during the search | Advertises "24/7 operations" for short-term rentals; other hours not disclosed |
| Vetting steps | 6-step application, 6 individual tests, English verification, reference, equipment, and background checks, interviews, skill assessments, and internal QA | Not publicly disclosed |
| Security certifications | Background and reference checks during vetting | ISO 27001:2022 and ISO 9001:2015, per its How It Works page |
| Track record | 1,000+ remote hires placed since 2022 | 500+ businesses supported since 2018; 3,000+ positions filled |
| Third-party rating | #2 VA agency on Clutch | Not independently verified for this page |
Which roles and industries does each company cover?
Rocket Station runs business functions for specific industries. Stellar Staff places one full-time assistant by role or industry. Rocket Station entries come only from its own site.
| Work | Stellar Staff | Rocket Station |
|---|---|---|
| Executive assistant | Yes; Executive plan at $2,999 | Not listed |
| General virtual assistant | Yes, through administrative support | Administration listed as a core function; not sold as a virtual assistant |
| Bookkeeping | Yes | Bookkeeping and accounting, including PM, owner, and insurance accounting |
| Medical | Yes | Healthcare providers and dental listed under "Also serving" |
| Insurance | Yes, for insurance agencies | Yes; policy servicing, renewals, certificates, carrier submissions, and claims coordination |
| Real estate | Yes, for real estate agents | Property management and short-term rentals; brokerages, agents, and investors also listed |
| Legal | Yes, for law firms | Not listed |
| Sales | Yes | Sales and marketing listed as a core function |
| Customer service | Yes | Yes; resident, guest, customer, and member support |
| Social media | Yes, as marketing support | Not listed |
| Copywriting | Yes, as marketing support | Not listed |
| Lead generation | Yes | Not listed |
What will Rocket Station cost compared with a flat Stellar Staff plan?
Rocket Station does not publish prices. Its How It Works page says the service is "priced on activity + volume" with "No pricing based on seats," and its industry pages say the cost is set in the design step, after Rocket Station maps your operation. That means you need a discovery call and a written solution brief before you can compare numbers. Stellar Staff publishes two prices, and each covers one dedicated full-time assistant.
| Cost item | Stellar Staff | Rocket Station | U.S. full-time hire |
|---|---|---|---|
| Published price | $1,999 a month Pro; $2,999 Executive | Not publicly disclosed | Median pay of $48,310 per year (2025), per the BLS |
| Hourly figure | About $12.50 on Pro | Not publicly disclosed | $23.23 per hour (2025 median), per the BLS |
| Pricing basis | Flat monthly plan, 160 hours | Activity and volume, defined per solution | Varies |
| Bilingual staff | +$200 a month | Not publicly disclosed | Varies |
| Recruiting and vetting | Included | Not priced separately on its site | Varies |
| Payroll and HR | Included | "No headcount. No HR," per its industry pages | Varies |
| Replacement | Free, forever, on managed plans | Not publicly disclosed | Varies |
| Contract and notice | Month to month; 14 days' notice | Not publicly disclosed | Varies |
| Relative cost | A third of the cost of a local hire | Not publicly disclosed | Baseline |
Before you sign with Rocket Station, ask which unit of activity or volume it bills on, whether there is a minimum, how a month with higher volume is priced, and what the term and notice period are. Ask Stellar Staff the same notice question and you'll get one answer: 14 days. The BLS figures are pay only and do not include taxes or benefits. Price is one input; how much of the work you want to direct yourself matters as much.
Where Rocket Station has the edge
Rocket Station has real depth in a few verticals. Its pages describe specific work for property managers, short-term rental operators, home services firms, insurance agencies, benefits administrators, and builders, and they name the software it works inside: AppFolio, Yardi, and Buildium for property management, Guesty and Hostaway for rentals, Applied Epic and Vertafore for insurance. For a team that wants a function to run inside its current tools, that is a strong fit.
It also takes on more of the operating burden. Rocket Station maps your process, sets SLAs, and reviews performance through its Command Center, so you buy a result rather than supervise a hire. It reports ISO 27001:2022 and ISO 9001:2015 certification, "Great Place To Work Certified, 5 years running," and a 37-month average teammate tenure. For rental operators, its advertised 24/7 operations cover hours that a single full-time assistant can't.
Why a hire you direct differs from a solution Rocket Station runs
Rocket Station asks you to start with your operation. It maps the process, designs a solution, and quotes on activity and volume after that work is done. Stellar Staff starts with a role. Pro is $1,999 a month and Executive is $2,999, each for one dedicated assistant working 160 hours, about $12.50 an hour on Pro. You know the monthly price for those hours before the first call.
You also pick the person. Rocket Station's site does not describe how individual teammates are chosen or whether you meet them. Stellar Staff receives thousands of applicants a month, accepts the top 0.1%, and screens them through a 6-step application, 6 individual tests, written and spoken English verification, reference and equipment checks, interviews and skill assessments, internal QA, and background checks. You interview 2 to 3 finalists, and the search takes 5 to 10 business days.
Control sits with you. Rocket Station governs performance against SLAs; with Stellar Staff, you set the priorities and the assistant works your list, from scheduling to client follow-up. Terms are public: month to month, 14 days' notice, and free replacements, forever, on managed plans. If you later want the assistant on your own payroll, Custom Recruitment starts at $4,999 one-time.
Rocket Station or Stellar Staff: matching the model to your work
Choose Stellar Staff if
- You have full-time work for one person and want a published monthly price.
- You want to interview finalists and direct the assistant's priorities yourself.
- You want month-to-month terms with 14 days' notice and free replacements on a managed plan.
- Your work spans executive, admin, sales, or marketing tasks that change week to week.
- You run a law firm, medical practice, or real estate agency and want an assistant who learns how your office works.
- You may later want the assistant on your own payroll through Custom Recruitment, from $4,999 one-time.
Choose Rocket Station if
- You want a defined function, such as leasing, claims, or dispatch, delivered against SLAs.
- You operate in property management, short-term rentals, home services, insurance, benefits administration, or construction.
- You need round-the-clock rental coverage or ISO-certified processes.
- Your team already works in AppFolio, Yardi, Guesty, Applied Epic, or a similar platform Rocket Station names.
- You'd rather buy a result with service levels than supervise anyone day to day.
- You're comfortable with a custom quote set after a discovery call.
Rocket Station questions to settle before a discovery call
Clear answers on pricing, hiring speed, replacements, specialization, and compliance.
How much does Rocket Station cost?
Rocket Station does not publish prices on its site. Its How It Works page says the service is "priced on activity + volume" with "No pricing based on seats," and the cost is set after it maps your operation and designs a solution. Stellar Staff Pro is $1,999 a month for one full-time assistant.
Where is Rocket Station based, and where does its team work?
Rocket Station, LLC lists an office at 8350 N Central Expy in Dallas, Texas. Its site does not say where its delivery teams work, though its How It Works page cites a 2023 ranking among the best workplaces in the Philippines. Stellar Staff recruits primarily from the Philippines.
Can I still hire a virtual assistant from Rocket Station?
Rocket Station now calls its offer "a managed solution, not a staffing model." Its site does not sell a Rocket Station virtual assistant as a standalone hire; it scopes functions such as leasing, claims, and billing under SLAs. Stellar Staff places one dedicated full-time assistant whose daily work you direct.
What industries does Rocket Station serve?
Rocket Station focuses on property management, short-term rentals, home services, insurance, benefits administration, and construction. It also lists airlines, dental, healthcare providers, hospitality, roofing, brokerages, and real estate investors. Stellar Staff serves medical practices, law firms, real estate agents, and insurance agencies, along with general admin and sales roles.
Can I cancel Rocket Station month to month?
Rocket Station does not publish its contract term or notice period. Its pages describe a service contract with a defined scope and SLAs, so ask for the term, renewal, and cancellation clauses in writing. Stellar Staff is month to month, has no long-term contract, and asks for 14 days' notice to cancel.
Who directs the work, Rocket Station or me?
Rocket Station says it governs the solution through SLA reviews: "We own performance continuously." You agree on outcomes and service levels, and it runs the function. With Stellar Staff, you direct the assistant's daily work, and Stellar Staff handles recruiting, payroll, HR, tracking, and replacements.
What are some alternatives to Rocket Station?
Alternatives to Rocket Station include Stellar Staff, MyOutDesk, Prialto, and Remote CoWorker. Some run managed functions and some place dedicated assistants, and they differ on pricing basis, talent location, and how much of the work you direct. Stellar Staff suits buyers who want one full-time assistant at a published monthly price.
What happens to my work if the person doing it leaves?
Rocket Station reports a 37-month average teammate tenure and says it owns performance under SLAs, but it does not publish a replacement policy. Ask how a departure is handled and how your data is protected. Stellar Staff includes free replacements, forever, on managed plans, and runs background checks during vetting.
Stellar Staff
Stellar StaffRocket Station
How we reviewed the providers
Rocket Station details were reviewed on October 22, 2026 on Rocket Station's own website. Sources include the Rocket Station homepage, Rocket Station How It Works page, Rocket Station industries page, Rocket Station property management page, Rocket Station short-term rentals page, Rocket Station insurance page, Rocket Station website terms, BLS Occupational Outlook Handbook, and Stellar Staff pricing. Rocket Station does not publish prices, contract terms, or where its teams work, and its site has no FAQ. Prices and terms can change; confirm them in writing with each provider before you sign.