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Contact Us

Let’s Get You to the Right Place

Have a question, feedback, or just want to say hello? We’d love to hear from you!

Need to speak with us? Call: (888) 861-4424
"My experience with Stellar Staff has been excellent simply because Kimberly has been excellent -- responsive, attentive, helpful, and on the ball. Thank you!"
Steve B.
Business owner
"The efficiency of this company is unmatched! Love working with them."
Donnetta Johnson
Business owner
"I can't think of a single negative thing to say about Stellar Staff. Onboarding was flawless, and follow through has been seamless! Mej has been a godsend who I appreciate very much
"
Evan L
Business Owner

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FAQ

Questions About Stellar Staff

What if my VA disappears or stops performing?
We replace them ASAP. No cost, almost no waiting, no disruption. Your Customer Success Manager handles the transition so you don't miss a beat. That's our guarantee.
How long does it actually take to get a VA?
5-6 days from your first call to a working VA. We handle the vetting, you interview 1-3 pre-matched candidates, and they start right after the kickoff call.
How do I know they're actually working?
Time tracking, screen monitoring and webcam activity monitoring. You see exactly what they're doing and the work they're producing. No guessing.
Can I cancel if it's not working out?
Yes. No long-term contracts. If you're not happy, you can stop anytime. We also offer immediate replacement if the fit isn't right.
Are they full-time and dedicated to my business?
Yes. 40 hours a week, working in your time zone, focused only on your business. Not juggling multiple clients.
What's the difference between you and Upwork or Fiverr?
We vet, train, and manage the VAs. Freelancer platforms give you a database and leave you to figure it out. We handle everything so you don't waste time on bad hires.

Find an assistant you can rely on

Book a discovery call today and meet your virtual assistant as soon as tomorrow.