We replace them ASAP. No cost, almost no waiting, no disruption. Your Customer Success Manager handles the transition so you don't miss a beat. That's our guarantee.
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FAQ
Questions About Stellar Staff
What if my VA disappears or stops performing?
How long does it actually take to get a VA?
5-6 days from your first call to a working VA. We handle the vetting, you interview 1-3 pre-matched candidates, and they start right after the kickoff call.
How do I know they're actually working?
Time tracking, screen monitoring and webcam activity monitoring. You see exactly what they're doing and the work they're producing. No guessing.
Can I cancel if it's not working out?
Yes. No long-term contracts. If you're not happy, you can stop anytime. We also offer immediate replacement if the fit isn't right.
Are they full-time and dedicated to my business?
Yes. 40 hours a week, working in your time zone, focused only on your business. Not juggling multiple clients.
What's the difference between you and Upwork or Fiverr?
We vet, train, and manage the VAs. Freelancer platforms give you a database and leave you to figure it out. We handle everything so you don't waste time on bad hires.
Work with a team you can rely on.
Book a discovery call today and meet your virtual assistant as soon as tomorrow.