If your VA leaves or isn't performing, your Customer Success Manager coordinates a replacement at no cost. Managed plans include free replacements, forever.
Contact Us
Let’s Get You to the Right Place
Have a question, feedback, or just want to say hello? We’d love to hear from you!
Need to speak with us? Call: (888) 861-4424
Need to speak with us? Call: (888) 861-4424
FAQ
Questions About Stellar Staff
What if my VA disappears or stops performing?
How long does it actually take to get a VA?
The search takes 5 to 10 business days. We handle the vetting, you interview 2 to 3 finalists, and you choose whom to hire.
How do I know they're actually working?
Time tracking, screen monitoring and webcam activity monitoring. You see exactly what they're doing and the work they're producing. No guessing.
Can I cancel if it's not working out?
Yes. No long-term contracts. You can cancel anytime with 14 days' notice. If the fit isn't right, we also replace your VA for free.
Are they full-time and dedicated to my business?
Yes. 40 hours a week, working in your time zone, focused only on your business. Not juggling multiple clients.
What's the difference between you and Upwork or Fiverr?
We recruit and test them, and we handle payroll, HR, and replacements. Freelancer platforms give you a database and leave you to figure it out. We do the hiring work so you don't waste time on bad hires.
1,000+ Remote Hires Placed Since 2022. Your Next One Starts Here.
Book a free 20-minute call. We'll help you define the role and explain the search.